Follow up: The woeful state of communications in Australia’s capital city

In January 2011, I posted about my experiences in trying to get an internet connection provisioned at my new home

I am now posting from our Internode naked DSL connection. To be honest, this has been working for many months, I have been slack in posting this follow up!

The Telstra guy did come back and install the line. But only after we ordered a full phone line, dial tone and all, at around $30/month. Not to mention the $299 installation fee.

After that was installed, Internode activated the ADSL. Even that took multiple calls to get the technicians back to the exchange as things went wrong.

After that was all sorted out, it was then converted to a ‘naked ADSL’ service. Effectively cancelling the dial tone service.

The rampant stupidity of the Australian communications system is truly breathtaking. And expensive. What should have been a very simple thing to get going – a naked ADSL line – proved to be extremely difficult and expensive.

But now we have Internode naked ADSL and NodePhone. Finally.

(As an interesting side note, we retained our Melbourne based phone NodePhone (VoIP) number. When the Mitchell chemical fire occurred the other day and half of Canberra was on alert, we received a call on the VoIP number, as it is registered at this address. Both mine and my wife’s mobile phones are through Optus, also registered at this address and didn’t get an SMS or call. Either the emergency alerting system or Optus messed up there. I’d be guessing the latter.)

Unfortunately, we are so far away from the exchange that we only get around 500 KB a second (half a MB a second). Back in Melbourne, close to the exchange, I was getting 2.2 MB a second, so around four times faster).

But at least we have it 🙂

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